Shipping Policy
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
Shipping Policy
At dotinkart.com we are committed to delivering your order accurately, in good condition and on time.
1. Shipping Charges
- Standard Shipping: It will be based on the shipment weight and shipping location.
2. Order Processing Time
- Orders are processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Standard delivery: 5–7 business days
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS to monitor your shipment in real time.
5. Shipping Partners
We work with trusted logistics partners to ensure timely delivery.
6. Delays & Exceptions
While we strive to deliver on time, delays may occasionally occur due to natural disasters, strikes, or logistic disruptions. We appreciate your patience during such events.
7. Undeliverable Packages
In case a package is returned due to an incorrect address or multiple failed delivery attempts, it will be returned to original source of delivery.
8. Contact Us
For any queries related to shipping, please reach out to us at:
📧 Email: support@dotinkart.com
📞 Customer Care Number: 7208376177
🕒 Support Hours: Mon–Sat, 11 AM to 6 PM excluding Thursday and Sunday
